Privacy
Policy
Welcome to Bostana Health
Effective Date: March 23, 2026
Bostana Health (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health-related information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in accordance with applicable privacy laws and, where applicable, the principles of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
1. Information We Collect
We may collect the following categories of information:
Personal Information
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Name
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Email address
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Phone number
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Mailing address
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Payment and billing details
Health Information
In the course of providing health and wellness coaching services, we may collect information you voluntarily provide, including:
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Health history and lifestyle information
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Nutrition, exercise, and wellness data
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Goals related to weight management or overall health
When identifiable and related to your health, this information may be treated as Protected Health Information (“PHI”) where applicable.
Technical and Usage Information
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IP address
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Browser type and device information
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Website usage data via cookies or similar technologies
2. How We Use Your Information
We use your information for the following purposes:
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To provide and personalize health and wellness coaching services
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To communicate with you regarding appointments, services, and support
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To process payments and manage accounts
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To improve our services and website functionality
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To send wellness-related communications (you may opt out at any time)
Where applicable, PHI is used and disclosed only as permitted under HIPAA, including for treatment, payment, and healthcare operations, or as otherwise authorized by you.
3. Use and Disclosure of Protected Health Information (PHI)
If we collect PHI, we will:
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Use and disclose PHI only as necessary to provide services or as permitted by law
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Limit PHI access to authorized personnel who require it to perform their duties
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Obtain your authorization for uses or disclosures not otherwise permitted
We may disclose PHI:
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To service providers performing functions on our behalf (subject to appropriate confidentiality agreements or Business Associate Agreements, where required)
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When required by law, regulation, or legal process
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To prevent or lessen a serious threat to health or safety
4. Safeguarding Your Information
We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your information, including PHI, against unauthorized access, disclosure, alteration, or destruction.
These safeguards may include:
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Secure data storage and encrypted communications where appropriate
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Access controls and authentication measures
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Limiting data collection to what is necessary for service delivery
5. Your Rights Regarding Your Information
To the extent applicable under HIPAA and other laws, you may have the right to:
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Access and obtain a copy of your information
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Request corrections to inaccurate or incomplete data
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Request restrictions on certain uses or disclosures
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Request confidential communications
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Request deletion of your personal information, where legally permissible
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, analyze website usage, and improve our services. You may modify your browser settings to decline cookies.
7. Third-Party Services
We may use third-party vendors (e.g., payment processors, scheduling tools, communication platforms). Where these vendors have access to PHI, we will seek to ensure appropriate safeguards are in place, including Business Associate Agreements where required.
8. Health and Wellness Coaching Disclaimer
Bostana Health provides health and wellness coaching services designed to support lifestyle and behavioral change.
We do not provide medical diagnosis, treatment, or clinical services. Any information provided should not be considered medical advice, and you should consult a licensed healthcare provider for medical concerns.
9. Children's Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date
11. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Bostana Health
Email: info@bostanahealth.com
Website: www.bostanahealth.com